This study aimed to analyze the influence of brand image, product quality, customer satisfaction and promotion of green cosmetic products brand The Body Shop. Subjects in the study are the people of Yogyakarta ever mebeli and use products of The Body Shop. The research data obtained by distributing questionnaires to 130 respondents. The data were analyzed using multiple linear regression. The test results do show the brand image, quality of products and promotions simultaneously significant effect on customer satisfaction The Body Shop products. Brand image significant and positive impact on customer satisfaction The Body Shop products. Quality products significant and positive impact on customer satisfaction The Body Shop products. Promotion significant and positive impact on customer satisfaction The Body Shop products.